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Engel & Volkers Aspen Snowmass Rentals Refund Policy
Please note that our Rental Agreements contain the following section that that applies to how any refund is processed if an occupant needs to cancel their booking:

3.          Use Payments/Cancelation. Occupant shall make all payments in the amounts and on the dates set forth on the attached Summary Page (collectively, the “Use Payments”). This Agreement is not subject to cancellation and all Use Payments are non-refundable once delivered to Owner in accordance with Owner’s agreement with Broker. If Occupant fails to perform any obligation under this Agreement before the start of the Occupancy Term, this Agreement is terminated and, subject to subparagraph 3(a), below, Occupant is liable to Owner, as liquidated damages for Occupant’s failure to perform, for the full amount of the Use Payments that have then been paid. The parties acknowledge that upon receipt and disbursement of any Use Payment, all of Broker’s services hereunder with respect to such Occupant shall be deemed to have been fully performed in regard to payment of fees to Broker. 
a.         If, before the start of the Occupancy Term, Occupant notifies Broker or Owner that Occupant will not occupy the Property for any portion of the Occupancy Term, Broker will attempt, with no guarantees and on a reasonable-best-efforts basis, and subject to Owner’s approval, which shall not be unreasonably withheld, to find an acceptable replacement occupant for the Property during the Occupancy Term.  If the Property are re-occupied for all or part of the Occupancy Term, Owner shall refund to Occupant the amount realized by such re-occupancy of the Property, less any and all costs incurred in connection with such re-occupancy of the Property, direct or indirect, including but not limited to all marketing expenses, Broker’s commissions or fees relating to the Use Payments and any re-occupancy, any additional commissions to outside brokers, and all reasonable attorneys’ fees Owner incurs relating to Occupant’s breach or the re-occupancy.